About
The Operations Manager Apprenticeship is an exciting work-based route towards developing key skills in Operational Management. It includes work-based learning, which means that the apprentice is in paid employment for the duration of their apprenticeship and receives in the job training.
Who is it for?
Area manager, Department manager, General manager, Operations manager, Regional manager, Specialist managers.
Responsibilities
Develop and deliver operational plans
Data analysis
Stakeholder Management
Resource Management
Managing change
Talent management
Delivering sustainable solutions
Benefits for the Employer
Operations managers perform leadership and management duties with teams and senior managers to ensure that teams fulfil their roles and meet organisational goals. They are essential to all business models that have an operational area or department with a workforce to lead, manage, and support.
Benefits for the Apprentice
The Level 5 Operations Manager Apprenticeship delivers a professional pathway for future development with eligibility for Foundation Chartered Manager (fCMgr) or Chartered Manager (CMgr) status.
The advantages of doing an apprenticeship while you are in the job is that you can apply everything you are learning and put it into practice straight away.
Learning Approach
On campus teaching includes a combination of lectures, small group seminars, workshops, guest lectures and discussions.
Delivery is on a fortnightly basis on Mondays between 09:30 and 15:30.
Apprentices will also receive off-the-job learning time within the workplace to support their learning.
Study Commitment
The apprenticeship is delivered on a day release model, with bi-weekly classroom attendance.
Apprentices will also receive off-the-job learning time within the workplace to support their learning.
Alternate models can be arranged for organisations who wish to enrol full cohorts – please contact the team to discuss your needs.
Qualification Awarded
Operations Manager
Next Steps
Following completion of this apprenticeship learners may wish to progress to a level 6 qualification such as the Accelerated Chartered Manager Degree Apprenticeship (CMDA) or Top-Up Degree.
Key Information
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Course Level
Level 5
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Delivery
Workbased
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Duration
This apprenticeship has a typical duration of 24 months training period plus 5 months to complete the end point assessment.
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Awarding Body
CMI
Course delivery will cover the below topic areas to develop apprentice knowledge skills and behaviours in line with the duties of the Operations Manager standard:
- Principles of Managing and Leading Individuals and Teams to Achieve Success
- Managing Equality, Diversity, and Inclusion
- Forming Successful Teams
- Managing Stakeholder Relationships
- Managing Change
- Creating and Delivering Operational Plans
- Strategic Corporate Social Responsibility and sustainability
- Managing Projects to Achieve Results
Apprenticeship End Point Assessment (EPA) has 2 assessment methods.
Assessment method 1 – project with report with presentation and questions.
Assessment method 2 – professional discussion underpinned by a portfolio of evidence.
Apprentices must be working within the human resource management or development field and their job role must align with the apprenticeship standard.
Eligible candidates from within an organisation will be selected for registration by the University and/or partner college in consultation with the employer. Most candidates will meet the entry criteria specified below and hold English and Maths at Level 2. Other relevant or prior experience may also be considered as an alternative.
It is desirable that learners hold a level 3 qualification before joining this course. This may include:
- Access to Higher Education
- CMI Level 3
- Level 3 apprenticeship in a related occupation
- HTQ in a related occupation
- HNC in a related occupation
All apprentice applicants under the age of 19 must hold GCSE maths and English at grade 4 or equivalent. Those who do not hold these qualifications should enquire regarding support to obtain the qualifications prior to commencement.
All apprentice applicants must complete the apprentice onboarding process, including completion of an initial skills scan. Apprentices must be able to demonstrate that they meet the requirements set by Skills England and a job role check will be completed to ensure that the workplace provides appropriate opportunities for apprentices to meet the KSBs.
This qualification provides learners with skills and knowledge for individuals entering the management sector in roles including:
- Operations Manager
- Divisional Manager
- Departmental Manager
- Regional Manager
- Specialist Manager
Financial Support
UK students may be eligible for support via loans and grants.
Course Fees
UK
Any fees for a 19+ learner, where the company is a non-Apprenticeship Levy payer will be paid by the company.
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