Student Charter

This Student Charter has been developed in partnership between staff, students and members of the Student Society, setting out ways in which everyone will work together to make your time at UCNL enjoyable, successful and rewarding.
The DN Colleges Group is committed to developing a community of learning where staff and students work as partners, ensuring that everyone has a sense of belonging and that they have the opportunity to reach their full potential.
The Charter is built around 3 key principles, with shared responsibility from all
members of the learning community.

Key Principles

We treat each other with dignity and respect

As members of a diverse, welcoming and
inclusive learning community we all:

  • value diversity, recognise different perspectives, cultures and ideas and treat all staff and students with respect and without prejudice or discrimination in order to provide a safe and inclusive environment for everyone.
  • treat the college environment with respect for the comfort and safety of both staff and students
  • respect confidentiality and only use information provided for the legitimate purposes it is provided for
  • communicate in ways that are open, honest,
    respectful, timely and accurate
UCNL Student working at desk
We aim to inspire, enable and share responsibility for learning

As staff members of the UCNL community we will:

  • provide a wide range of approaches to learning and teaching that suit your needs
  • provide access to high quality learning resources and support to help you develop
    your learning
  • aim to guide and support you to progress
    through the personal tutorial system
  • employ staff who are well qualified to provide
    high standards of teaching
  • provide clear information about learning
    outcomes, marking criteria, academic standards and how your progress will be ensured
  • ensure that your work is assessed fairly and
    consistently and that you are provided with
    constructive, developmental feedback with opportunities to discuss further

As student members of the UCNL community
we will:

  • attend and prepare for classes and participate
    actively in sessions
  • take responsibility for our own independent
  • inform UCNL about any additional needs
    we have and seek any additional support, if
  • complete all assignments and submit on time
  • ensure that we adhere to the relevant academic
    regulations and familiarise ourselves with the
    academic offences, misconduct and appeals
    processes and produce work that is our own,
    sourcing appropriately the work of others
  • reflect on our feedback and use it to inform our future work
We work together to continually enhance the learning environment

As staff members of the UCNL community we will:

  • provide opportunities for a voice in your student experience and respond to these appropriately, closing the feedback loop
  • provide encouragement, advice and signposting to enable you to plan and prepare for your future
  • provide opportunities for you to develop transferable skills relevant to your chosen
  • offer a range of student enhancement activities and opportunities to support your transition into higher education and enhance your studies
  • handle any problems and concerns you might have in a professional, fair and timely manner and deal with complaints, appeals and disciplinary issues in line with relevant codes
    of practice or academic regulations

As student members of the UCNL community
we will:

  • engage in activities to provide feedback on our
    programme and our student experience
  • actively participate in organised activities to
    enhance our development and employability
  • accept responsibility for seeking out
    opportunities to develop and reflect upon our
    employability skills
  • seek to resolve any problems informally,
    with the person(s) concerned and use the
    formal complaints and appeals procedures
    responsibly for matters that cannot be resolved informally

Students and staff will find it useful to refer to this Student Charter alongside additional documentation you will receive as part of your chosen programme. Awarding body and programme level information contained in your student handbook, programme specification, programme handbook and awarding body regulations will provide more detailed information to help you to succeed with your studies.

We hope that you have an enjoyable and enriching year!